Shipping policy

Shipping Policy:

Welcome to MedGrocery, your trusted source for high-quality medical device sensor cables and accessories. We are committed to providing exceptional service and ensuring a smooth shipping experience for all our customers.

Shipping Times:
We strive to process and ship all orders as quickly as possible. Orders placed before 12:00 PM PST will typically be processed and shipped on the same business day. Orders placed after 12:00 PM PST will be processed and shipped on the next business day. Please note that orders are not processed or shipped on weekends or holidays.

Shipping Options:
We offer the following shipping options within the United States:
- Standard Shipping: Estimated delivery within 3-5 business days.
- Expedited Shipping: Estimated delivery within 1-3 business days.

Shipping Rates:
Shipping rates are calculated based on the weight of your order and the selected shipping method. You can view the shipping costs at checkout before completing your purchase.

Order Tracking:
Once your order has been processed and shipped, you will receive a shipping confirmation email containing your tracking information. You can use this information to track the status of your shipment online.

Shipping Restrictions:
Please note that we currently only ship to addresses within the United States. We are unable to ship to P.O. boxes or APO/FPO addresses.

Delivery Issues:
In the event that your order is delayed, lost, or damaged during transit, please contact us immediately at sales@medgrocery.com. We will work with our shipping partners to resolve the issue and ensure that you receive your order in a timely manner.

Thank you for choosing MedGrocery for your medical device sensor cable and accessory needs. If you have any further questions or concerns regarding our shipping policy, please don't hesitate to contact us at sales@medgrocery.com. We are here to assist you every step of the way.